(Newark – November 29, 2016) — Insure.com’s 2016 national survey results are in and Horizon Blue Cross Blue Shield of New Jersey’s members (Horizon BCBSNJ) have made the company the most recommended health insurer in America. Horizon BCBSNJ also secured an overall satisfaction score that earned the company top honors among those offering plans in the Garden State. Among 35-50 year olds, Horizon was the top rated company nationally.
Insure.com, a consumer-focused website offering information about a broad array of insurance products, surveyed 3,700 insurance customers nationwide in June 2016. Consumers were asked to rate their health insurance provider for value, customer service, claims service, and whether they would recommend the company to others. More Horizon members said they’d recommend the company than did customers of any other health plan in the United States. Horizon also received a higher composite score than any other insurer offering plans in New Jersey and beat out all other health insurers nationally among 35-50 year olds.
“Horizon is more dedicated than ever to helping New Jerseyans obtain affordable, high quality health coverage. As the health care system becomes more complex, we’re increasing our focus on helping members access the right care, in the right setting, at the right time to improve quality outcomes, lower costs, and better their overall experience,” said Mark Barnard, Horizon’s Senior Vice President of Service. “It is great that Horizon members have made us the most recommended health insurer in America, but we know that the rising cost of care means we have to redouble our efforts to work with like-minded doctors and hospitals to deliver a more patient-centered health care experience and that is just what we’re doing with innovations like the OMNIA Health Plans. We’re also making it easier for members to use their phone, tablet or laptop to get information and use their benefits and improved our website and digital tools to make them more simple, clear and easy to navigate.”
About Horizon Blue Cross Blue Shield of New Jersey Horizon Blue Cross Blue Shield of New Jersey, the state’s oldest and largest health insurer is a tax-paying, not-for-profit health service corporation, providing a wide array of medical, dental, and prescription insurance products and services. Horizon BCBSNJ is leading the transformation of health care in New Jersey by working with doctors and hospitals to deliver innovative, patient-centered programs that reward the quality, not quantity, of care patients receive. Learn more at www.HorizonBlue.com. Horizon BCBSNJ is an independent licensee of the Blue Cross and Blue Shield Association serving more than 3.8 million members.